Privacy
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With this Privacy Policy, we provide information about which personal data we process in connection with our activities and operations. In particular, we provide information on why, how and where we process which personal data we process. We also provide information about the rights of persons whose data we process.
For individual or additional activities and operations, further data protection declarations and other legal documents such as legal documents such as general terms and conditions (GTC), terms of use or conditions of participation may apply. may apply.
We are subject to Swiss data protection law and any applicable foreign data protection law, in particular that of the European Union. in particular that of the European Union (EU) with the European General Data Protection Regulation (GDPR).
The European Commission recognised with decision of 26 July 2000 that Swiss data protection law ensures adequate data protection. guarantees adequate data protection. With report of 15 January 2024, the European Commission confirmed this adequacy decision. adequacy decision.
1. contact addresses
Responsibility for the processing of personal data:
Moveable Association
Weineggstrasse 76
8008 Zurich
In individual cases, there may be other controllers for the processing of personal data or joint controllership with at least one other controller. responsibility with at least one other controller.
2. terms and legal basis
2.1 Terms
Personal data means any information relating to an identified or identifiable natural person. person.
Personal data particularly worthy of protection are data relating to trade union, political, religious or ideological views and activities, data concerning health, privacy or membership of an ethnic or racial group, genetic data ethnicity or race, genetic data, biometric data that uniquely identifies a natural person, data relating to criminal and administrative sanctions or prosecutions, and data relating to social assistance measures. assistance measures.
Processing includes any handling of personal data, regardless of the means and procedures used, for example means and methods used, such as retrieval, alignment, customisation, archiving, storage, extraction disclosure, procurement, recording, collection, erasure, disclosure, structuring, organisation, storage, modification, disseminating, linking, destroying and using personal data
.
A data subject is a natural person about whom we process personal data
.
The European Economic Area (EEA) comprises the member states of the European Union (EU) as well as the Principality of Liechtenstein, Iceland and Norway.
The General Data Protection Regulation (GDPR) refers to the processing of personal data as the processing of personal data and the processing of particularly sensitive personal data as processing of special categories of personal data. categories of personal data (Art. 9 GDPR).
2.2 Legal bases
We process personal data in accordance with Swiss data protection law, in particular the Federal Act on Data Protection (Data Protection Act, DPA) and the Ordinance on data protection (Data Protection Ordinance, DPA).
We process - if and insofar as the General Data Protection Regulation (GDPR) is applicable - personal data in accordance with at least one of the following legal bases:
- Art. 6 para. 1 lit. b GDPR for the necessary processing of personal data for the fulfilment of a contract with the data data subject and for the performance of pre-contractual measures.
- Art. 6 para. 1 lit. f GDPR for the necessary processing of personal data in order to safeguard the legitimate interests of us or of third parties, unless the fundamental freedoms and rights and interests of the data of the data subject prevail. Legitimate interests are, in particular, our interest in ensuring that our activities and activities in a permanent, user-friendly, secure and reliable manner and to be able to communicate about them, guaranteeing information security, protection against misuse, the enforcement of our own legal claims and legal claims and compliance with Swiss law.
- Art. 6 para. 1 lit. c GDPR for the necessary processing of personal data for the fulfilment of a legal obligation to which we are subject under any applicable law of member states of the European Economic Area (EEA). (EEA) are subject to.
- Art. 6 para. 1 lit. e GDPR for the necessary processing of personal data to fulfil a task which is in the public interest.
- Art. 6 para. 1 lit. a GDPR for the processing of personal data with the consent of the data subject
- Art. 6 para. 1 lit. d GDPR for the necessary processing of personal data in order to protect the vital interests of the data subject or another natural person. data subject or another natural person.
3. nature, scope and purpose
We process the personal data that is required in order to carry out our activities and operations in a permanent, user-friendly, secure and reliable manner, in a user-friendly, secure and reliable manner. Such personal data may fall into the following categories in particular categories of inventory and contact data, browser and device data, content data, meta or marginal data and usage data, location data, sales data and contract and payment data.
We process personal data for the duration required for the respective purpose(s) or as required by law. or required by law. Personal data that no longer needs to be processed is anonymised or deleted. anonymised or deleted.
We may have personal data processed by third parties. We may process personal data jointly with third parties or transfer it to third parties. Such third parties are, in particular, specialised providers whose services we use. We also guarantee data protection for such third parties.
We only process personal data in principle with the consent of the data subjects. If and insofar as processing is permitted for other legal reasons, we may refrain from obtaining consent. obtain consent. For example, we may process personal data without consent in order to fulfil a contract, to comply with legal fulfil legal obligations or to protect overriding interests.
We also process personal data that we receive from third parties, obtain from publicly accessible sources or collect in the course of our activities and operations, if and to the extent that such processing is permitted for legal reasons. processing is permitted for legal reasons.
4. Communication
We process personal data in order to communicate with third parties. In this context, we process in particular Data that a data subject transmits when contacting us, for example by post or email. We may store such data in an address book or using comparable tools.
Third parties who transmit data about other persons are obliged to ensure data protection in relation to such data subjects. persons concerned. Among other things, the accuracy of the personal data transmitted must be ensured. be ensured.
We use selected services from suitable providers in order to communicate better with third parties.
We use in particular:
- bexio: Customer Relationship Management (CRM); Service provider: bexio AG (Switzerland); Privacy Policy: Privacy Policy, "Cloud and data security", "Data security - definition and measures for companies Definition and measures for companies".
- HubSpot: customer relationship management (CRM), in particular contact details of organisation account holders; providers: HubSpot, Inc. (USA) / HubSpot Ireland Limited (Ireland); information on data protection: Privacy Policy, "Data Processing Agreement".
5. data security
We take suitable technical and organisational measures to ensure data security appropriate to the risk in question. data security appropriate to the risk. With our measures, we guarantee confidentiality in particular, availability, traceability and integrity of the personal data processed, but cannot guarantee absolute data security. be able to guarantee absolute data security.
Access to our website and our other online presence takes place using transport encryption (SSL / TLS, in particular with the Hypertext Transfer Protocol Secure, abbreviated to HTTPS). Most browsers mark transport encryption with a small padlock in the address bar.
Our digital communication - like in principle any digital communication - is subject to mass surveillance without cause or suspicion by security authorities in Switzerland, the rest of Europe, the United States of America United States of America (USA) and in other countries. We have no direct influence on the processing of personal data by secret services, police forces and other security authorities. authorities. We also cannot rule out the possibility that individual data subjects may be subject to targeted surveillance.
6. Personal data abroad
We process personal data in principle in Switzerland and the European Economic Area (EEA). However, we may also export or transfer personal data to other countries, in particular in order to process or have it processed there. process it or have it processed there.
We may transfer personal data to all states and territories on the world and elsewhere in the universe, provided that the local law according to decision of the Swiss Federal Council, adequate data protection and - provided that and insofar as the General Data Protection Regulation (GDPR) is applicable - in accordance with decision of the European Commission an ensures adequate data protection.
We may transfer personal data to countries whose laws do not ensure adequate data protection, provided that data protection is guaranteed for other reasons, in particular on the basis of standard data protection clauses or with other suitable guarantees. Exceptionally, we may export personal data to countries without adequate or appropriate suitable data protection if the special requirements under data protection law are met, the express consent of the data subjects or a direct connection with the conclusion or fulfilment of a contract. conclusion or fulfilment of a contract. Upon request, we will be happy to provide data subjects with information about any guarantees or provide a copy of any guarantees.
7. Rights of data subjects
7.1 Data protection rights
We grant data subjects all rights in accordance with the applicable data protection law. Data subjects have the following rights in particular:
- Information: Data subjects may request information as to whether we process personal data about them and, if so, what personal data is involved. Data subjects also receive the information information necessary to assert their data protection claims and to ensure transparency. guarantee transparency. This includes the processed personal data as such, but also, among other things, information on the processing purpose, the duration of storage, any disclosure or export of data to other countries and the origin of the data. of data to other countries and the origin of the personal data.
- Correction and restriction: Data subjects may have inaccurate personal data data, have incomplete data completed and have the processing of their data restricted.
- Erasure and objection: Data subjects can have personal data erased ("right to be forgotten") and object to the processing of their data. data ("right to be forgotten") and object to the processing of their data with effect for the future.
- Data disclosure and data transfer: Data subjects can object to the disclosure of personal data or the transfer of their data. data or the transfer of their data to another controller.
We may defer, restrict or refuse the exercise of data subjects' rights to the extent permitted by law. or refuse to do so. We may inform data subjects of any requirements that must be met in order to exercise their data protection rights. data protection rights. For example, we can refuse to provide information with reference to business secrets or the protection of other persons. For example, we can also the deletion of personal data in whole or in part with reference to statutory retention obligations. refuse in whole or in part.
We may exceptionally provide for costs for the exercise of rights. We will inform affected persons of any costs in advance.
We are obliged to take reasonable measures to identify data subjects who request information or assert other rights. identify them with appropriate measures. Data subjects are obliged to cooperate.
7.2 Legal protection
Affected persons have the right to enforce their data protection claims through legal channels or to lodge a complaint with a competent data protection supervisory authority
.
The data protection supervisory authority for complaints by data subjects against private controllers and federal bodies in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).
European data protection supervisory authorities for complaints from data subjects - if and insofar as the General Data Protection Regulation (GDPR) is applicable - are recognised as members of the European Data Protection Board (EDPB). In some Member States in the European Economic Area (EEA), the data protection supervisory authorities are federally structured, especially in Germany.
8. Use of the website
8.1 Cookies
We may use cookies. Cookies - our own cookies (first-party cookies) as well as cookies from third parties whose services we use (third-party cookies) - are data that are stored in the browser. Such stored data need not be limited to traditional cookies in text form.
Cookies can be stored in the browser temporarily as "session cookies" or for a certain period of time as so-called permanent cookies. cookies are stored. "Session cookies" are automatically deleted when the browser is closed. Permanent cookies have a specific storage period. In particular, cookies make it possible to recognise a browser the next time recognise a browser the next time you visit our website and thus measure the reach of our website, for example. However, permanent cookies can also be used for online marketing, for example.
Cookies can be completely or partially deactivated and deleted at any time in the browser settings. Without cookies, our website may no longer be fully available. We use only technically necessary first-party cookies, for example to store the selected language, filter settings and your login. To protect against attacks, our infrastructure provider Cloudflare may also set a technically necessary security cookie ("cf_clearance"). We do not use cookies for advertising or for measuring success and reach, and therefore do not ask for consent to the use of cookies.
Exception for the donation page: on the /donate page, which is offered only on our Swiss websites, we embed RaiseNow's donation form (see section 11.3). The form stores in the browser, under RaiseNow's addresses, a persistent identifier in local storage ("rnw_tamaro_user_id"), a session identifier in session storage ("rnw_tamaro_session_id") and data for protection against automated access ("awswaf_…", Amazon Web Services). It sends usage data to RaiseNow's analytics service (beacon.raisenow.io) and loads program code from cdn.jsdelivr.net, which transmits the IP address to the respective providers. During a payment, RaiseNow may store further data. We have no access to this data through our website. This storage only happens when the /donate page is opened. You can avoid it by not opening that page, and you can delete the stored data at any time in your browser settings.
8.2 Logging
We may log at least the following information for each access to our website and our other online presence for each access to our website and our other online presence, insofar as these are transmitted to our digital infrastructure: Date and time including time zone, IP address, access status (HTTP status code), operating system including user interface and version, browser including language and version, individual sub-pages of our website accessed sub-page of our website visited, including the amount of data transferred, last web page visited in the same browser window website accessed (referrer).
We record such information, which may also constitute personal data, in log files. The information is necessary to provide our online presence in a permanent, user-friendly and reliable manner. The information is also required to ensure data security - also by third parties or with the help of third parties. help of third parties.
8.3 Tracking pixels
We can integrate tracking pixels into our online presence. Tracking pixels are also known as web beacons. With tracking pixels - including those from third parties whose services we use - are usually small, invisible images or visible images or scripts formulated in JavaScript that are automatically retrieved when you access our online presence. automatically when our online presence is accessed. Counting pixels can be used to collect at least the same information as log files.
9. Notifications and messages
We send notifications and messages by email and via other communication channels such as instant messaging or SMS. instant messaging or SMS.
9.1 Measuring success and reach
Notifications and messages may contain web links or tracking pixels that record whether an individual message was opened and which web links were opened. opened and which web links were clicked on. Such web links and tracking pixels can also record the use of notifications and messages on a personalised basis. We require this statistical usage for measuring success and reach in order to customise notifications and messages based on the needs and reading habits of recipients. and reach measurement in order to send notifications and messages based on the needs and reading habits of recipients in an effective, user-friendly, permanent, secure and reliable manner, securely and reliably.
9.2 Consent and objection
You must in principle consent to the use of your email address and your other contact addresses unless the use is permitted for other legal reasons. For the possible obtaining of double-confirmed consent, we can use the "double opt-in" procedure. In this case you will receive a message with instructions for double confirmation. We may use consents obtained including IP address and timestamp for evidence and security reasons.
You can in principle object to receiving notifications and communications such as newsletters at any time. at any time. With such an objection, you can at the same time object to the statistical recording of the use for measuring success and reach. We reserve the right to send necessary notifications and communications in connection with our activities and operations.
9.3 Service providers for notifications and communications
We send notifications and communications with the help of specialised service providers.
We use in particular:
- Brevo: Development and maintenance of customer relationships, in particular via e-mail and instant messaging; Service provider: Sendinblue GmbH (Germany); Privacy Policy: Privacy Policy, "Data protection and data security", "Security and data protection".
10. social media
We are present on social media platforms and other online platforms in order to communicate with interested parties and to provide information about our activities and operations. In connection with such platforms platforms, personal data may also be processed outside Switzerland and the European Economic Area (EEA). be processed.
The General Terms and Conditions (GTC) and Terms of Use also apply in each case, as well as privacy policies and other provisions of the individual operators of such platforms. These provisions provide information in particular about the rights of data subjects directly vis-à-vis the respective platform, which includes, for example, the right to information.
11. Third-party services
We use the services of specialised third parties in order to carry out our activities and operations in a permanent, user-friendly, secure and reliable manner, securely and reliably. Among other things, we can use such services to embed functions and content in our website. In the case of such embedding, the services used collect the temporary data for technically reasons at least temporarily collect the IP addresses of the users. of the users.
For necessary security, statistical and technical purposes, third parties whose services we use may process aggregated, anonymised or pseudonymised data in connection with our activities and operations. processed. This is, for example, performance or usage data in order to be able to offer the respective service. be able to offer the respective service.
We use in particular:
- Services from Google: Providers: Google LLC (USA) / Google Ireland Limited (Ireland) for users in the and users in the European Economic Area (EEA) and Switzerland; General information on data protection: "Principles on data protection and security", Privacy Policy, "Google is committed to complying with applicable data protection laws", "Guide to data protection in Google products", "How we use data from websites or apps on or in which our services are used are used" (information from Google), "Types of cookies and similar technologies that Google uses", "Advertising over which you have influence" ("Personalised advertising").
11.1 Digital infrastructure
We use the services of specialised third parties in order to be able to use the necessary digital infrastructure in connection with our activities and operations. This includes, for example, hosting and storage services from selected providers
.
We use in particular:
- Hetzner: digital infrastructure, in particular servers for our applications and databases; provider: Hetzner Online GmbH (Germany), with servers located in Germany; information on data protection: Privacy Policy, "Data Privacy FAQ".
- Cloudflare: content delivery network (CDN), name resolution (DNS), protection against attacks and operation of our web application ("Cloudflare Workers"), including server-side storage of login sessions ("Workers KV"), which may also be cached outside Switzerland and the European Economic Area (EEA); also storage of database backups in object storage located in the European Union and of map tiles in object storage in Western Europe ("Cloudflare R2"); all access to our website is routed through Cloudflare's infrastructure, which involves processing IP addresses in particular; provider: Cloudflare, Inc. (USA) with Cloudflare Germany GmbH (Germany); information on data protection: Privacy Policy, "Data Processing Addendum".
- Exoscale: storage of uploaded images and operation of individual systems that we are phasing out; provider: Akenes SA (Switzerland); information on data protection: Privacy Policy, "Exoscale Security Policy".
- Sentry: recording and analysis of technical errors, malfunctions and performance data on our website, on our servers and in our apps ("error monitoring"), as well as of error reports that users submit voluntarily, in order to fix errors and ensure secure and reliable operation; this involves processing in particular the IP address, browser and device data, the page visited and technical error messages; provider: Functional Software, Inc. (USA), with data processed on servers in the European Union; information on data protection: Privacy Policy, "Data Processing Addendum".
- BlurIt: automatic blurring of faces and licence plates in uploaded images, which are sent to the service for this purpose; provider: WASSA (France); information on data protection: Privacy Policy.
- Expo: delivery of updates for our apps, which involves processing in particular the IP address and device data; provider: 650 Industries, Inc. (USA); information on data protection: Privacy Policy.
11.2 Map material
To display maps, we use the open-source software MapLibre GL JS, which we serve ourselves. We obtain map tiles from our own object storage (map data from Protomaps and OpenStreetMap) and – for base maps and map layers of Switzerland – from swisstopo. For the address search, we also use a third-party service.
We use in particular:
- Google Maps Platform (Geocoding API): conversion of entered addresses into coordinates and vice versa ("geocoding") for the address search; these requests are made exclusively via our server, no Google Maps maps are embedded in our website, and users' browsers do not connect directly to Google; provider: Google.
- swisstopo: base maps and map layers of Switzerland (vector tiles and WMTS tiles), retrieved directly by users' browsers as soon as they are displayed, which transmits their IP address to swisstopo; provider: Federal Office of Topography swisstopo (Switzerland); information on data protection: geo.admin.ch legal notice, responsibilities and contacts (in German).
11.3 Donations
On our Swiss websites, you can donate via the /donate page. The donation form is provided by RaiseNow and embedded on this page. Donation and payment details that you enter in the form go directly to RaiseNow and do not pass through our servers. RaiseNow processes this data on our behalf as our processor. For the data stored in the browser, see section 8.1.
We use in particular:
- RaiseNow: donation form and processing of donations and payments; provider: RaiseNow AG (Switzerland); information on data protection: Privacy Policy.
12th success and reach measurement
We try to determine how our online offering is used. In this context, we can, for example, measure the success and reach of our activities and the effect of third-party links to our website. Based on the results, we can in particular fix errors, strengthen popular content or improve our online offering.
For measuring success and reach, we do not use cookies, do not create user profiles and do not store IP addresses in plain text.
We use in particular:
- Plausible Analytics: measuring success and reach; we run Plausible Analytics as open-source software at plausible.dil.uno on our own servers and do not use the cloud service of the manufacturer Plausible Insights OÜ (Estonia), to which no data is transmitted; when a page is opened, the browser transmits in particular the IP address and browser information to this server; the software does not use cookies and, according to the manufacturer, does not store IP addresses in plain text; information on data protection: "Data Policy".
13. final provisions
We have amended this privacy policy with the Privacy Policy Generator from Privacy Partner created
.
We may amend and supplement this privacy policy at any time. We will inform you of such amendments and amendments in a suitable form, in particular by publishing the current privacy policy on our website.